EMS Resources and Deployment
Review Project -
City of Hamilton
The City of Hamilton in Ontario, Canada was facing significant challenges in its efforts to maintain a high quality of emergency medical services. The issues may sound familiar to many communities in North America - growing population, increasing demand for services, little or no proportional increases in funding, and degradation of service timeliness.
The City engaged IPS to examine the operational response capacity and deployment models being used in Hamilton Emergency Services. The project encompassed past and current operations; its capacity to meet provincially mandated emergency response time standards to medical emergencies and other applicable standards; and provided guidance on how to best address demands in the next five years.
The project deliverables included a critical appraisal of management strategies to mitigate the increasing consumption of resources being exacerbated by hospital off-load delays. Based on the response time recommendations, IPS identified manageable changes that could be implemented within one year that would yield measurable and maximum positive results with minimal financial impact. IPS provided recommendations on how to maintain and or improve the emergency medical response time and clinical performance in a 5 year deployment strategic plan and operational plan. The advice was derived from evidence-based clinical and management principles and that considered the current and future needs of the community.
To find out how IPS can help your organization, contact us at info@onlineips.com or call Mic Gunderson at 863-838-3295 or Todd Hatley at 919-656-5700.