Deployment Change Impact Study, British Columbia Ambulance Service, Victoria, British Columbia
IPS has been engaged to contact a study for the British Columbia Ambulance Service (BCAS) on the impact of staffing and dispatch assignment changes on patient outcomes, employee wellness, and operational performance. This project seeks answers to important questions that could have implications for the entire emergency medical services industry.
Emergency medical services in British Columbia, as with many other services, are facing pressures related to manpower and labor resourcing. BCAS management and the paramedic labor union (CUPE 873) negotiated a letter of agreement that establishes a process for changing the way in which their vehicles are deployed and staffed. The parties agreed that whatever changes take place must be evaluated empirically using research best practices. IPS is working with BCAS and the labor union to determine the specific changes to be made, develop an appropriate research and data collection process, perform the analysis, and then report on the study results.
To find out how IPS can help your organization, contact us at info@onlineips.com or call Mic Gunderson at 863-838-3295 or Todd Hatley at 919-656-5700.