Mic Gunderson, President
Mic Gunderson has been involved in service industries for over 30 years in managerial and provider roles, and as researcher, educator, and as a consultant/publisher. He has served on the boards of directors for several national service organizations and the editorial boards for several academic journals, including Prehospital Emergency Care, Prehospital and Disaster Medicine, Journal of Emergency Dispatch, Emergencias Medicas and others.
Mic now serves as the President of Integral Performance Solutions (formerly the emergency medicine, fire and 9-1-1 division of HealthAnalytics). In that role, he has served as the Editor of the peer-reviewed EMS Management Journal. Under a management services contract through HealthAnalytics, he also served as the Co-Executive Director of the National EMS Management Association. Mic is an adjunct faculty member for the University of Maryland—Baltimore County for their Master’s Program in Emergency Health Services. He is also the Editor-In-Chief of the Open Source EMS Initiative, which is developing standardized clinical, operational, and system-level performance indicators for the emergency medical services (EMS) industry.
Among his previous positions, Mic served as the National Director for Quality, Education and Research with the Rural/Metro Corporation. He was responsible for developing a comprehensive quality/performance management strategy for all aspects of the organization, to include EMS, fire, and medical call centers as well as all administrative and support services. In his role at Rural/Metro, Mic served as an internal management consultant to hundreds of EMS operations centers.
Prior to his service at Rural/Metro, Mic was the Director of Research and Education with the Office of the Medical Director in the Pinellas County, Florida EMS system. That medical direction group provided on-line and off-line medical direction services to 19 fire department and private EMS providers. Mic was involved with several highly successful projects, including ones which doubled system survival rates from cardiac arrest, reduced the frequency of drowning incidents by over 50%, reduced major trauma scene times by over 50%, and created a unique post-graduate style paramedic fellowship education program.
Mic is very active with EMS and quality management professional associations. He is one of the founders and a previous Vice-President of the National Association of EMS Quality Professionals. He later led their Board of Directors through a reorganization and vision process, which has led to its renaming as the National EMS Management Association (NEMSMA) and later served as its Executive Director. Mic also participated in founding the National Association of EMS Educators and served on its Board of Directors. He has served as a member of several committees of the National Association of EMS Physicians and has been a member of the American Society for Quality and the National Association for Healthcare Quality. He was one of the original Associates with the Prehospital Care Research Forum at the UCLA Center for Prehospital Care. Mic also served for over 15 years on the faculty of NAEMSP’s National EMS Medial Director’s Course. He was an associate editor for the 3rd edition of NAEMSP’s textbook – Prehospital Systems and Medical Oversight. He is currently serving an associate editor and author of several chapters for their new comprehensive multi-volume textbook of prehospital systems and care entitled EMS and Disaster Medicine: Clinical Practice and Systems Oversight, which is scheduled for release in January 2009.
Mic's work has been extensively published in both peer-reviewed and trade journals and he is frequent speaker at conferences in the U.S. and abroad.
mic@onlineips.com
863-838-3295