FROM DATA TO KNOWLEDGE: A Webinar Series
Presented by IPS and ZOLL

IPS ZOLL

The 'From Data to Knowledge' webinar series was presented by IPS in collaboration with ZOLL. If you want to improve your data analysis skills; If you are are searching for deeper insights on what’s happening in your EMS or fire operations; or if you are are looking for more ways to put all of that data from your ZOLL software to work; then these webinars are for you. Whether you are a seasoned data analyst, operations director, or a new supervisor with responsibility for using data to help manage your part of the organization – these webinars will offer useful, practical information to improve your knowledge and skills.

Topic Date / Time Description
Building Performance Indicators for EMS and Fire Services (series of 4 sessions)

Principles and Interpretation of Performance Indicators

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It is vital for managers to know how well and how efficiently their processes are meeting the requirements of their internal and external customers. Performance indicators are metrics designed to provide this critical feedback. Lean how to use quality and cost performance indicators to make more effective management decisions.

Performance Indicators: Inclusion and Exclusion Criteria; Performance Equations

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When developing quality and cost performance indicators, clear operational definitions of what data to include and exclude are vital to making indicators practical and valid for use. Lean how to establish operational inclusion and exclusion criteria for your performance indicators using several examples relevant to EMS and fire rescue organizations.
Performance Indicators: Data Requirements and Input Methods View When developing quality and cost performance indicators, clear operational definitions of what data elements to use and how and where to get that data is vital to making the indicators practical and valid for use. Lean how to specify data requirements and pathways for your performance indicators using several examples relevant to EMS and fire rescue organizations.
Performance Indicators: Tabular and Graphical Display of Results; Comparative Analysis of Descriptive and Performance Data; Business Intelligence Systems and Data Dashboards View EMS and fire rescue organizations typically have oceans of data to work with. Making sense out of all this data is a major challenge. Learn how business intelligence tools can help organize all of this data in logical and useful formats. Specific examples will be shown for making statistically valid comparisons between internal groups or with other organizations. The application of concise visual ‘at a glance’ displays of key data in dashboard systems will also be discussed along with several examples.
Summary of Building Performance Indicators View This presentation summarizes the first 4 webinars.
EMS and Fire Department Principles of Managerial Accounting View Money is the primary fuel used to run organizations. Managerial accounting focuses on the internal needs of an organization for knowing how money flows in and how it is consumed to accomplish it operational and strategic objectives. Managerial accounting helps managers make decisions that help their organizations run smoothly. This webinar will provide an overview on the principles of managerial accounting in an effort to help you refine your data collection and reporting strategies to support better EMS and fire rescue management decision making. The differences between managerial and financial accounting in EMS and fire rescue organizations will also be discussed.

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