ARCHIVE RECORDING
FROM DATA TO KNOWLEDGE: A Webinar Program Presented by ZOLL and IPS
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Building Performance Indicators for EMS and Fire Services
Part 1 - Principles and Interpretation of Performance Indicators
(held January 21, 2010)
It is vital for managers to know how well and how efficiently their processes are meeting the requirements of their internal and external customers. Performance indicators are metrics designed to provide this critical feedback. Lean how to use quality and cost performance indicators to make more effective management decisions
This class was the first in a series of four webinars covering the topic of building performance indicators for EMS and fire services.
To access the archive video of this webinar, please complete the form below. You will then have access to the video.