Better Design, Better Performance

Helping public safety organizations (EMS, fire departments, 9-1-1 communications centers, law enforcement agencies) improve their systems, processes and performance - that's at the core of what we do. Sometimes it's helping a fire department first responder organization evaluate and improve their organizational structure and service quality. Other times, we may be helping an EMS system improve processes for positioning their stations and vehicle deployments to reduce response time intervals. We might be training and coaching a 9-1-1 communications center's management team as they implement new systems and processes for performance improvement.

In every case, IPS is focused on optimizing the design and alignment of systems and processes with a public safety organization's mission and vision to meet the needs of their community with higher quality and lower operating costs. Learn more...

FREE - Data to Knowledge Webinar Series

IPS and ZOLL are proud to offer the 'From Data to Knowledge' webinar series. If you want to improve your data analysis skills; If you are are searching for deeper insights on what’s happening in your EMS or fire operations; or if you are are looking for more ways to put all of your ePCR, CAD or other information from your data systems work; then these webinars are for you. Whether you are a seasoned data analyst, operations director, or a new supervisor with responsibility for using data to help manage your part of the organization – these webinars will offer useful, practical information to improve your knowledge and skills. These are being offered free of charge! Click here for the details...